FAQ

Frequently Asked Questions

What materials are used in OwlGlade™ products?
All of our shelves and decor items are crafted from sustainably sourced solid wood, finished with non-toxic coatings for long-lasting durability and style.
Do you offer free shipping?
Yes. We offer free standard shipping on all domestic (U.S.) orders with no minimum purchase required.
How long does delivery take?
Orders are typically processed within 1–3 business days. Delivery time within the U.S. usually takes 5–10 business days depending on your location.
Do you ship internationally?
Currently, we only ship within the United States. We are working to expand our delivery zones in the future.
Can I return a product?
Yes, we accept returns within 14 days of delivery if the product is unused and in its original condition. Please refer to our Return Policy for more details.
How can I contact customer support?
You can reach our support team by email at cs@owlglade.com or by phone at +1 505-570-4602. We’re available Monday to Friday, 9 AM – 5 PM MST.